If you cancel an Interac e-Transfer that you sent, kindly note that the option available to "Cancel" an Interac e-Transfer sent from Venn, is not a guaranteed option as it depends on if the recipient has or does not have auto-deposit registered on their email.
You may be able to cancel the transfer if:
It was sent to the wrong email address and the transfer remains unclaimed, OR
The recipient hasn’t set up auto-deposit and hasn’t accepted the funds.
Important: Cancellation is done on a best-efforts basis and depends on the recipient’s bank cooperating to return the funds. Please reach out to the recipient to confirm if they do or do not have auto-deposit. Otherwise, if it still shows “In Progress” or “Completed” within 7 days, it likely means the cancellation failed and the funds were received by the recipient.