If you encounter sync errors while connecting Venn to QuickBooks or Xero, follow these steps to resolve the issue:
Step 1: Go to Venn "Accounting"
Step 2: Select the icon (curved arrows) to update the accounting data in Venn.
Step 3: Select “Sync to QuickBooks” or “Sync to Xero” to push the latest transactions to your accounting software.
If you’re still experiencing sync errors after refreshing and attempting to sync again, you can try disconnecting and reconnecting Venn to QuickBooks/Xero.
⚠️ Important: Before disconnecting, be aware that this may require you to recategorize some transactions in your accounting software.
Step 1: Go to Venn "Settings Accounting"
Step 2: Select "Disconnect" to either QuickBooks or Xero
Step 3: Select "Connect" to either QuickBooks or Xero
