Payments from Venn may pass through multiple intermediary banks before reaching the recipient’s bank, which can delay notifications. Many banks do not alert recipients about incoming funds while they are still in transit. Instead, they typically only notify the recipient once the funds have arrived in their account.
If the payment details are correct, the funds are being processed and will be delivered as soon as possible. To keep your recipient informed, you can send them a payment confirmation email when submitting your payment request. This serves as a reference while they wait for the funds to arrive.