If you’ve just created your account, you may not be able to see your bank account details yet. This is because our banking partners may still be reviewing your application for a business banking account. This process usually takes up to 24 hours (excluding weekends and public holidays).

Once you receive an email that your account is approved, you’ll be able to access your banking details and use them for payments. If it has been more than 24 business hours and you still can’t see your account details, we may need more information about your business. Please check your email inbox and spam folder for any requests from us and respond as soon as possible.

If you haven’t received an email, feel free to reach out via our in-app chat—just click the chat icon in the bottom right corner of your screen. We’re happy to help!