I sent a Wire (SWIFT) transfer, but it seems to be stuck at Barclays in London. The recipient asked me to look into it. What should I do?

The payment has already been successfully sent from Venn to the recipient’s bank. However, Wire (SWIFT) transfers can sometimes take longer than expected—especially when sending to countries like Pakistan, India, or Colombia.

To follow up, we recommend that either you or the recipient contact the recipient’s bank directly. You can download the MT103 document from Venn "Transactions" and share it with the recipient’s bank to help them trace the payment.