The “Pending” status usually means one of two things:
Your recipient hasn’t set up Interac Auto Deposit, so they need to manually accept the transfer by clicking the link in the email from Interac.
The funds may have already been deposited, but there could be a delay from the recipient’s bank in confirming the transaction.
We recommend asking your recipient to check their inbox (including spam/junk folders) for an email from Interac. If the funds have already been received, the status should update to “Completed” within 4 hours.