ACH transfers in USD may fail if the recipient is located in a country that falls under restricted jurisdictions. Due to regulatory constraints, we are unable to support USD ACH payments to these countries.
To successfully send USD to recipients in these locations, please use a Wire (SWIFT) payment instead.
List of restricted countries for USD ACH transfers:
Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Bahamas, Bangladesh, Belize, Benin, Bolivia, Bosnia and Herzegovina, Burma/Myanmar, Burundi, Cambodia, Cameroon, Cayman Islands, Colombia, Cyprus, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Georgia, Ghana, Guatemala, Guinea-Bissau, Honduras, Iraq, Jamaica, Jordan, Kuwait, Kyrgyzstan, Lebanon, Liberia, Malawi, Mauritius, Mexico, Morocco, Mozambique, Nicaragua, Niger, Nigeria, Pakistan, Panama, Paraguay, Serbia, Somalia, South Africa, Sri Lanka, Tajikistan, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Yemen, Zimbabwe.
If your recipient is based in one of the countries listed above, switch to a Wire (SWIFT) transfer and your payment should go through without issues.