If you received a payment into your Venn account for an invoice you issued in QuickBooks or Xero, you won’t be able to automatically mark that invoice as paid within those platforms. To reconcile it properly, you’ll need to manually record the payment in QuickBooks or Xero and match it to the corresponding invoice or accounts receivable entry.
To streamline this process in the future, we recommend creating your invoices directly in Venn. Invoices sent from Venn are automatically marked as paid when funds are received, and you may also benefit from lower fees or added savings by using the invoices created on Venn.