When you connect Venn to QuickBooks or Xero, we automatically create a special “Vault clearing” account based on your home currency (either Vault clearing from USD or Vault clearing from CAD). This account is used to properly track all future currency conversions so your books stay accurate and easy to reconcile.
Every time you do a conversion in Venn, the transaction will appear under Venn "Accounting" with the category pre-selected as the appropriate “Vault clearing” account. This category isn’t editable, simply select it and sync.
If you don’t see the category automatically selected, it usually means the clearing account may have been deleted in your accounting software. To fix this, disconnect and reconnect your Venn account under Venn "Settings Accounting". The clearing accounts will be re-created automatically, and your conversions will sync correctly again.
Tip: Please avoid editing or deactivating accounts you’re not familiar with, as it can break the connection between Venn and your accounting platform.