If your transactions did not sync to your accounting software, even after selecting one, multiple, or clicking “Sync”, this usually means the selected accounting category is not permitted by your accounting software.
When a sync attempt fails, the transactions may still appear on the Venn "Accounting". This simply means QuickBooks or Xero rejected the sync based on accounting rules for the selected category type (for example: Owner’s Equity, Asset, Liability, Income, or Expense).
To resolve this:
Check the category you selected for the transaction.
Consult your accountant or accounting software provider if you’re unsure which category is appropriate.
Select a permitted category and try syncing again.
Once the correct category is selected, the sync should complete successfully.
