Venn

These messages may appear when another platform or financial institution tries to withdraw USD from your Venn USD account using direct debit. This can happen if you’ve linked your Venn USD account to another service using your account details. Our banking partners do not support direct debit withdrawals from Venn USD accounts.

<b>To send USD from your Venn account, you must initiate the payment yourself through Venn using one of these methods:</b>

- ACH bank payment
- Fedwire bank payment
- SWIFT wire bank payment

Why am I seeing “Credit Entry Refused by Receiver” (R23) or “Non-transaction account” (R20)?

Venn Mastercard Charge Card is issued by Peoples Trust Company under licence from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.​‍​

Venn Software Inc. is registered as a money service business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration number M22941967.​​

®Registered trademark of Interac Corp. Used under license.<br>​

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