How do I connect my Rillet account?
Go to Settings → Accounting and select Connect with Rillet, or navigate to the Accounting tab, choose Connect to accounting provider, and select Rillet.
To connect your Rillet account, you'll need to generate an API key in Rillet and paste it into Venn during the connection process, following the instructions provided. You'll also need to select the Rillet subsidiary you want to connect and configure how your Venn accounts map to your Rillet accounts.
What data syncs once I'm connected?
All your Rillet accounts
Customers, vendors, invoices, and invoice payments
Bills and bill payments — Venn matches payments to existing bills in Rillet or automatically creates a new bill when a payout is categorized to create one
Card purchases, deposits, and transfers between your own accounts
Split transactions — synced as a single multi-line transaction in Rillet, so one card swipe remains one entry rather than being split into multiple transactions
Receipts for card purchases
Existing tax rates
Rillet fields — you can enable these in Venn and populate them on individual transactions before syncing them to Rillet
Do receipts sync for all transaction types?
Currently, receipts sync only for card purchases. Deposits, transfers, bill payments, and invoices don't sync attachments to Rillet yet. If you need to attach supporting documents to these transactions, you'll need to upload them directly in Rillet.
Something looks wrong — what should I check first?
Check your Rillet organization and subsidiary: Make sure the correct organization and subsidiary are selected in your Accounting settings.
Check your API key: Make sure your Rillet API key hasn't been rotated or revoked. If it has, you'll need to reconnect using a new key.
Check the vendor name: Make sure the vendor name matches exactly between Venn and Rillet.
Still having issues? Contact our support team and we'll help you troubleshoot.