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Why is my transfer showing as "Pending"?

Michael Tan avatar
Written by Michael Tan
Updated over a month ago

Funds transfers are sent out in real-time. On Venn "Transactions", if the status of your transaction shows “Pending,” the transfer has left your account and is on its way through intermediary and recipient banks. What to do next:

  1. Check processing time

    1. Transfers can take up to 2 business days.

    2. Submissions after 3:00 PM ET, on weekends, or public holidays will begin processing the next business day.

  2. Verify payment details

    1. Check the payment method selected matches the account payment details. If these do not match, your transfer will not be successful.

  3. Allow for intermediary processing

    1. Some transfers go through multiple banks, which may add extra days to the standard 2 business days processing time.

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