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How do I unlock my physical card?

Michael Tan avatar
Written by Michael Tan
Updated over 3 months ago

Step 1: Go to Venn "Cards"

Step 2: Select the specific card that is locked

Step 3: Select "Settings"

Step 4: Select "Unlock"

Step 5: Your card is now activated for online purchases. For reactivating contactless payments, go to a physical store and make a purchase using chip and PIN. Insert the card into a terminal and use your PIN. If it’s declined, try again. Once the transaction is successful, contactless payments will be enabled again.

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