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Cards
Learn how your Venn card can help your business grow
Are there any fees for using a Venn Mastercard?
Are the Venn Mastercard credit cards?
Can I add my card to Apple Pay, Google Pay or Samsung Pay?
Can I withdraw cash from the card?
Can I order more than one physical card?
Can I order a physical card and have it shipped outside of Canada?
Can I have my new card shipped to me while I’m traveling abroad?
How does the card decide which currency account to pull funds from?
How do Venn Mastercards compare to AMEX cards?
How do I order a card?
How do I activate my physical card?
How do I upload receipts for card purchases? [Applicable Plans: Plus, Pro]
How do I set up automatic receipt collection through email or SMS? [Applicable Plans: Plus, Pro]
How long does it take to receive a refund for a canceled card purchase?
How do I request a card?
How do I request for a credit card?
How do I pay my credit card bills of other card providers?
How do I change the mailing address of a physical card I had ordered?
How do I find my virtual card details?
How do I stop unauthorized transactions on my card?
How do I unlock my virtual card?
How do I unlock my physical card?
Is my card protected by Mastercard's Zero Liability Policy?
What is a Venn Mastercard?
What are the benefits of Venn Mastercard?
What is a virtual card?
What happens if I make a card purchase in a foreign currency?
What is the status of my card shipment?
What to do if my card is lost or stolen?
When will I receive my physical card?
When will I receive the cashback for my card purchases?
Why am I getting a “3D Secure Authentication Failed” error?
Why am I not receiving emails or SMS notifications to upload receipts when making card purchases? [Applicable Plans: Plus, Pro]
Why are refunds from card purchases issued in CAD?
Why is my card payment being declined?
Why is my card showing as blocked?
Why Secured Charge Card may be better than Credit Card for international transactions
When will my employee’s physical card arrive?
If I replace an existing card, will my current card stop working, or can I use it until the replacement arrives?
How many Venn Mastercard cards can I order?
Does the card limit include deleted virtual cards?
Why is my card payment being repeatedly declined?
Where is my card? I don’t think it was shipped.
How can I update my Venn Mastercard's billing address?
How can I bulk delete cards?
Why did my card purchase disappear from the Transactions page?
Can I check if an employee has set a PIN for their physical card?
How are Venn Mastercard secured charge cards recognized by platforms like Amazon Seller Central, which require a debit or credit card for payments?
Why am I not receiving receipt upload notifications for card purchases after enabling email and SMS alerts? [Applicable Plans: Plus, Pro]
How can I update the 4-digit PIN of my Venn Mastercard?
Does my Venn Mastercard spending limit apply across different currencies?