Cards
Learn how your Venn card can help your business grow
By Taylor and 1 other2 authors121 articles
- Are there any fees for using Venn Mastercard?
- Are the Venn Mastercard credit cards?
- How to add Venn Mastercards to Mobile Wallets like Apple Pay and Google Pay?
- Can I check if an employee has set a PIN for their physical card?
- Can I withdraw cash from the card?
- Can I order more than one physical card?
- Can I order a physical card and have it shipped outside of Canada?
- Can I have my new card shipped to me while I’m traveling abroad?
- Does the card limit include deleted virtual cards?
- Does my Venn Mastercard spending limit apply across different currencies?
- How do I change the 4-digit PIN of my Venn Mastercard?
- How can I view the 4-digit PIN of my Venn Mastercard?
- How do Venn Mastercards compare to AMEX cards?
- How do I order a physical card?
- How do I activate my physical card?
- How do I manually upload receipts for card purchases? [Applicable Plans: Essentials, Plus, Pro]
- How do I set up automatic receipt collection through email or SMS? [Applicable Plans: Plus, Pro only]
- How long does it take to receive a refund for a canceled card purchase?
- How do I request a physical card?
- How do I pay my credit card bills of other card providers?
- How do I bulk delete cards?
- How do I change the mailing address of a physical card I had ordered?
- How do I find my virtual card details?
- How do I unlock my virtual card?
- How do I unlock my physical card?
- How do I update my Venn Mastercard's billing address?
- How many Venn Mastercard cards can I order?
- Is my card protected by Mastercard's Zero Liability Policy?
- If I replace an existing card, will my current card stop working, or can I use it until the replacement arrives?
- What is a Venn Mastercard?
- What are the benefits of Venn Mastercard?
- What is a virtual card?
- What happens if I make a card purchase in a foreign currency?
- What is the status of my card shipment?
- What to do if my card is lost or stolen?
- When will I receive my physical card?
- When will my employee’s card arrive?
- When will I receive the cashback for Venn Mastercard purchases?
- Why are refunds from card purchases issued in CAD?
- Why is my card payment being declined?
- Why is my card status showing as "Blocked"?
- Why is my card payment being repeatedly declined?
- Why did my card purchase disappear from the Transactions page?
- Why am I not receiving receipt upload notifications for card purchases after enabling email and SMS alerts? [Applicable Plans: Plus, Pro only]
- What is the difference between a secured charge card and a credit card?
- What shipping options are available for ordering a physical Venn Mastercard?
- How do I unblock my physical card?
- How do I delete a card?
- Do I need to pay off my Venn Mastercard?
- What does the “Card name” field mean when creating or ordering a Venn Mastercard?
- What currency conversion rate is used for my Venn Mastercard purchase?
- Can I customize the design of my corporate card with my company logo and branding?
- What happens if my Venn Mastercard is locked?
- What happens if I delete a Venn Mastercard?
- Why don’t I see the “Activate Card” option? It only shows “Delete Card”.
- What is the maximum amount I can spend on my Venn Mastercard?
- Where can I find proof of payment for my card purchases?
- Why is my card payment showing as “Pending”?
- Can I send money using a credit card?
- Does Venn offer credit cards?
- Why can’t I create a new Venn Mastercard for anyone else under ‘Who is this Card for?’
- Can I get a physical version of my Virtual Venn Mastercard?
- How do I change the spending frequency or amount limit on my Venn Mastercard?
- Will I still receive a refund to my Venn Mastercard if I’ve locked and deleted the card?
- Can I export all my Venn Mastercard details, including cardholder name, 16-digit card number, expiry date, and CVV?
- Will my Venn Mastercard payment still go through if I’ve locked or deleted the card?
- Why is there additional cost for physical cards on my plan?
- How do I change the Venn Mastercard spending limit?
- When I make a purchase with my Venn Mastercard, does it use funds from my Venn CAD account right away?
- Can the Venn Mastercard show my business name instead of my personal name?
- How do I update my Venn Mastercard's shipping address?
- How can I tell which Venn Mastercard received the refund in “Transactions”?
- Why does my Venn Mastercard show “insufficient funds” even though I have enough money?
- What are Venn “Control Type” (also known as merchant category controls)?
- How many options are there in Venn "Control Type"?
- How can I set up Venn "Control Type"?
- What happens when a card transaction is blocked due to Venn “Control Type” settings?
- Can I see which transactions were blocked due to Venn “Control Type"?
- Can I set Venn “Control Type” for a group of employees or team members?
- Can I allow or block specific merchants or MCC codes on Venn "Control Type"?
- What is the default setting for Venn “Control Type”?
- Where do I find my full card details?
- How do I add my Venn Mastercard for Google Pay?
- What is Google Wallet?
- How long is the OTP valid for Apple Pay and Google Pay?
- How many Venn Mastercards can I link to Apple Pay or Google Pay?
- What happens if my linked Venn Mastercard on Google Pay is locked or deleted?
- How do I lock my physical or virtual card?
- How can I transfer the card ownership of one user to another user on my Venn account?
- What is Apple Wallet?
- How do I add my Venn Mastercard for Apple Pay?
- What happens if my linked Venn Mastercard on Apple Pay is locked or deleted?
- Why can’t I link my card to Apple Pay or Google Pay?
- How do I automatically upload receipts for card purchases?
- How do I enable receipt collection reminders for card purchases? [Applicable Plans: Plus, Pro only]
- How do I order a virtual card?
- Can I receive notifications for card purchases made by other members on my Venn account?
- How do I unblock my virtual card?
- How do I request a virtual card?
- Can a Venn Mastercard purchase be split across multiple currency balances?
- How does a temporary limit increase for a Venn Mastercard work?
- How does the card decide which currency account to pull funds from?
- How can I update the amount or duration of a temporary limit increase on my Venn Mastercard?
- How do I get a temporary limit increase on my Venn Mastercard?
- How long does a temporary spending limit increase last for a card with a daily limit?
- How long does a temporary spending limit increase last for a card with a monthly limit?
- How long does a temporary spending limit increase last for a card with a weekly limit?
- How long does a temporary spending limit increase last for a card with a yearly limit?
- How can I find the shipping address of the physical card I've ordered?
- How can I pay off my credit card bills of other providers?
- Can I split redemption between gift cards and a deposit?
- How do the gift cards work?
- What happens if I change my gift card redemption preference mid-month?
- What happens if I enable gift card cashback and my balance is below $25
- 3D Secure Authentication on Your Venn Mastercard
- How can I set card spending controls for my whole Venn account by purchase category? [Applicable Plans: Plus, Pro only]
- How can I set card spending controls for my whole Venn account by country? [Applicable Plans: Plus, Pro only]
- How can I set an automatic lock on cards after a period of time of inactivity? [Applicable Plans: Plus, Pro only]
- How can I automatically lock cards after a number of receipts have not been uploaded?
- What are Venn “Policies”? [Applicable Plans: Plus, Pro only]