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How do I unblock my card?

Michael Tan avatar
Written by Michael Tan
Updated over 2 weeks ago

If too many incorrect 4-digit PINs have been entered, your Venn Mastercard may be blocked. Here's how to unblock your Venn Mastercard:

Step 1: Go to Venn "Cards"

Step 2: Select the desired card

Step 3: Select "Settings"

Step 4: Select "Unblock card"

After selecting “Unblock card”, you’ll need to finish the process by inserting your card into a payment terminal and entering your 4-digit PIN. If the first attempt is declined, keep trying again. Once the correct PIN is entered, the transaction will be approved and your card will be fully unblocked.

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