Invoices are issued to a single intended recipient. If you need the invoice to reach multiple people (such as an accounts payable team and a specific individual), you have a couple of options:
Ask your recipient to set up email forwarding in their email system to automatically pass invoice emails along to others. Since our invoices are sent from a no-reply address (info@tryvault.com), forwarding must be configured by the recipient—not within Venn.
Share the invoice link manually with others once the invoice is created. This ensures they can access it directly.
These steps help prevent confusion or duplicate payments while keeping your process flexible.