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How can I disable multi-factor authentication (MFA)?

Michael Tan avatar
Written by Michael Tan
Updated over a month ago

You may not be able to turn off multi-factor authentication if the "Owner" or "Admin" of the Venn account has set a mandatory "MFA Requirement" for every user of the account. However, if you are an "Owner" or "Admin", you may turn off the mandatory "MFA Requirement" through these steps:

Step 1: Go to Venn "Settings Company"

Step 2: Select "Edit" on Team Security

Step 3: Select "No MFA Requirement"

Step 4: Enter the password

After disabling the "MFA Requirement" for the entire team, each individual team member may be able to disable MFA if required. Here's how:

Step 1: Go to Venn "Settings Profile"

Step 2: Select "Disable MFA"

Step 3: Enter your account password

Note: You will receive an email confirmation upon successfully disabling multi-factor authentication (MFA) on your Venn account.

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