Security
Are my funds safe?
How does Venn keep my funds safe?
How does Venn keep my information secure?
Is Venn a regulated financial institution?
Is the money CDIC insured?
What types of financial activities are not permitted?
Where is my money held?
Why didn’t I receive a password reset email?
What types of business activities are not supported for an account at Venn?
How can I set up multi-factor authentication (MFA) using an Authenticator App?
How can I disable multi-factor authentication (MFA)?
How can I set up multi-factor authentication (MFA) using SMS?
Why can't I set up multi-factor authentication (MFA)?
How do I require all users on Venn to enable multi-factor authentication (MFA)?
Where can I download an Authenticator App?