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What happens if my linked Venn Mastercard on Apple Pay is locked or deleted?

Michael Tan avatar
Written by Michael Tan
Updated over 2 weeks ago
  • If your Venn Mastercard is locked in the Venn platform, it won’t work in Apple Pay. You’ll see the message: “This card cannot be used. Venn has suspended use of this card.” on your Apple Wallet. Unlock the card in Venn "Cards" to use it again.

  • If your Venn Mastercard is deleted, it will no longer work in Apple Pay. You’ll see the message: “This card cannot be used. Venn has suspended use of this card.” on your Apple Wallet. You’ll need to issue a new card on Venn "Cards" and link it to Apple Pay again.

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