Skip to main content

How do I order a virtual card?

Taylor Morgan avatar
Written by Taylor Morgan
Updated over 3 weeks ago

Only users with the “Owner” or “Admin” role can order a virtual card for themselves. They can also issue a virtual card to other team members.

Ordering a Venn Mastercard for yourself as the "Owner" or "Admin"

Step 1: Go to Venn "Cards"

Step 2: Select "Create a new card"
Step 3: Get a virtual card instantly for online use.

Ordering a Venn Mastercard for another "Owner" or "Admin" of the account

Step 1: Go to Venn "Cards"

Step 2: Select "Create a new card"

Step 3: Once successfully created instantly, kindly ask the new cardholder to log into their account. The new virtual card can be found in Venn "Cards"

Ordering a Venn Mastercard for an "Employee"

Step 1: Go to Venn "Cards"

Step 2: Select "Create a new card"

Step 3: Once successfully created instantly, kindly ask the new cardholder to log into their account. The new virtual card can be found in Venn "Cards"

Requesting a Venn Mastercard as an "Employee"

Step 1: Go to Venn "Cards"

Step 2: Select "Create a new card"

Step 3: The "Owner" and "Admin" will receive a card request email, and will need to click the email link or log into Venn to approve this request.

Step 4: Once successfully approved, the virtual card is created instantly. Kindly log back into your account and the new virtual card can be found in Venn "Cards".

Note: Users with the "Payments Clerk" or “Accountant” role cannot be issued any Venn Mastercard to avoid conflicts of interest.

Watch the video below for a detailed guide:

Did this answer your question?