Specific to invoices you issued from Venn, the “Pending” status on an invoice means your invoice has been sent to your customer, but payment hasn’t been received yet.
If your customer pays by bank transfer and includes the invoice number in the reference, we’ll automatically match the payment and update the status to “Paid”
If the invoice number isn’t included, you can open the invoice and mark it as paid manually
If your customer pays by card via Stripe, it may take up to 7 days for the payment to be processed and reflected as “Paid”