If you have an external card (i.e., a card not issued by Venn), there are two (2) main ways you can pay your credit card provider namely:
Sending a payment from your Venn account
Your Venn account can send payments in CAD, USD, GBP, and EUR. To pay your credit card bill, please contact your credit card provider and ask for their specific payment instructions for receiving transfers. These instructions will need to come from your credit card provider directly and may allow you to send a payment to them to offset your card balance.
Setting up a Pre-Authorized Debit (PAD) using your Venn CAD account.
You can pay credit card bills by setting up a Pre-Authorized Debit (PAD) from your EFT Venn CAD account. This allows your credit card provider to automatically withdraw payments from your account. Download and share your account details with the credit card provider either in-store or email.
Step 1: Go to Venn "Dashboard"
Step 2: Select "CAD Account"
Step 3: Select "Documents"
Step 4: Select "Download account details [PDF]"
Note: PAD is currently only available for CAD accounts.
Available payment methods on Venn supported by other card providers:
MBNA supports PAD only, link to set up payment method: https://www.mbna.ca/en/help-centre/credit-cards#faq1-item-9a92c856b3
AMEX Canada supports PAD only, link to set up payment method: https://www.americanexpress.com/en-ca/customer-service/payments-and-billings/faq.pre-authorized-payment.html
RBC supports PAD only, link to set up payment method: https://www.rbcroyalbank.com/ways-to-bank/tutorials/pay-bills/set-up-pre-authorized-debit.html
TD supports PAD only, link to set up payment method: https://www.td.com/ca/en/personal-banking/products/credit-cards/pre-authorized-debit
Scotiabank supports PAD only, link to set up payment method: https://www.scotiabank.com/ca/en/personal/bank-your-way/digital-banking-guide/credit-cards/autopay.html
CIBC supports PAD only, link to set up payment method: https://www.scotiabank.com/ca/en/personal/bank-your-way/digital-banking-guide/credit-cards/autopay.html
