Skip to main content
All CollectionsPayments and Bank TransfersInvoices
How do I know if my customer has paid an invoice?

How do I know if my customer has paid an invoice?

Jaden Arlene avatar
Written by Jaden Arlene
Updated this week

If your customer pays the invoice by card, the payment is processed instantly and the invoice is automatically marked as paid.

If they pay by bank transfer, we’ll try to match the payment using the amount, reference, and invoice number. If everything matches, the invoice will be automatically marked as paid. If there’s a mismatch, you may need to manually mark the invoice as paid after confirming the payment with your customer or by checking your Venn “Transactions”.

Did this answer your question?