If your customer pays by card, the payment is processed by Stripe and your invoice will be automatically marked as paid. Please note that Stripe typically takes 3–7 business days to settle the funds into your Venn account.
If your customer pays by bank transfer (Interac e-Transfer, EFT, ACH, Fedwire, UK Faster Payments, SEPA, or SWIFT Wire), your invoice will be automatically marked as paid only when:
The exact amount on the invoice is received into your Venn account, and
The sender includes the corresponding invoice number in the payment reference
If either the amount or the reference doesn’t match, the invoice won’t auto-match. In that case, you can easily and manually mark the invoice as paid anytime by going to Venn "Transactions"