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What to do if my card is lost or stolen?

Jaden Arlene avatar
Written by Jaden Arlene
Updated over 3 months ago

You can stop and prevent any further unauthorized transactions by locking or deleting your card in the Venn application or by calling +1 (888) 568-2858 to have your card locked or deleted.

How to lock your card?

Step 1: Go to Venn "Cards"

Step 2: Select the specific card that you want to lock

Step 3: Select "Lock card"

How to delete your card?

Step 1: Go to Venn "Cards"

Step 2: Select the specific card that you want to delete

Step 3: Select "Settings"

Step 4: Select "Delete card"

Watch the video below for a detailed guide:

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