General information
Learn how Venn helps Canadian businesses with their banking needs
Can I have multiple CAD accounts?
Can I have multiple USD accounts?
Can I have multiple GBP accounts?
Can I have multiple EUR accounts?
Can I delete an incomplete signup and use the same email?
Can I sort transactions?
Does Venn have a mobile app?
Does Venn offer real-time foreign exchange (FX) rates?
Does Venn offer GICs?
How do I invite another Owner?
How do I invite an Admin? [Applicable Plans: Plus, Pro only]
How do I invite an Employee? [Applicable Plans: Plus, Pro only]
How do I invite an AP Clerk? [Applicable Plans: Plus, Pro only]
How do I invite an Accountant? [Applicable Plans: Plus, Pro only]
How do I change the roles of team members? [Applicable Plans: Plus, Pro only]
How do I grant specific role to a team member? [Applicable Plans: Plus, Pro only]
How do I download my monthly statement balance?
How do I change my login email?
How do I change the "Doing Business Name" (DBA) name of my company?
How do I update my business details?
How do I create a sub-account?
How do I filter transactions?
Is there a phone number I can call to ask questions?
What currencies do you support?
What should I do if I don’t see a multi-factor authentication (MFA) option?
When will I get my monthly account statements?
Why can’t I change my login email, and how do I update it?
Why can’t I send an account invite to a specific email?
What are sub-accounts?
What is the branch number for my Venn CAD account?
What time zone is your office in?
How can I contact support?
I already have an account, but I accidentally started the sign-up process. Now I can’t go back to the login page. What should I do?
How to check the status of my transaction?
How do I download Void Cheque for my Venn CAD account?
How do I download Bank Authorization Letter for my Venn CAD account?
How do I download Bank Authorization Letter for my Venn USD account?
How do I download Bank Authorization Letter for my Venn GBP account?
How do I download Bank Authorization Letter for my Venn EUR account?
How do I download Bank Account Details for my Venn USD account?
How do I download Bank Account Details for my Venn CAD account?
How do I download Bank Account Details for my Venn GBP account?
How do I download Bank Account Details for my Venn EUR account?
My client needs a local address to send a payment. What should I do?
How do I create a separate login if I originally signed up with Google?
How do I transfer funds between different currencies in my Venn account?
How do I change my legal first or last name on my account?
How to link Wealthsimple to Venn?
Do you offer loans or credit?
What’s the difference between single-step and multi-step approval rules?
How can I convert my balance from one currency to another?
How can I choose which notifications I receive about my Venn account?
Can I restrict a user to view only one currency account?
Can I get documents showing that I’m an authorized signatory of my Venn business banking account?
Does Venn work with Plaid?
Why didn’t I receive an email verification code email?
How many sub-accounts can I create?
Can I delete a sub-account?
How can I download the transcript of this conversation?
Can a Venn Mastercard be linked to or pull funds from a sub-account?
How do I update my legal first name and last name on my Venn account?
How do I update my legal business name on my Venn account?
How do I reset multi-factor authentication (MFA) for another user on our Venn account?
Who are Venn’s banking partners for my CAD, USD, GBP, and EUR accounts?
Do you offer automations?
How secure is Venn as a business banking platform?
How do I update my phone number on my Venn account?